No Job Joy # 38 Good HR People

Getting hired can be a frustrating process as we all know. It isn't just the searching and interviews it is the waiting and not knowing. This is where good HR teams can make the difference.

We all hear the horror stories of job postings getting 400 resumes in an hour. While we get that it is a lot to sort through for the HR team who gets the first pass I think we forget that while a lot of it is computerized, there are still people on the other end. Those people probably don't have as many openings to manage as they used or as we would hope but the volume of resumes and compliance issues makes their jobs not fun. That excuses them for the automated acceptance/flush letters.

Where the good ones separate them selves is how they work with the potential hires. Being the first person a potential employee talks to, they can make or break the process from the searchers side. The good ones are well informed on the position and have anticipated the questions that the job searcher needs answered. Sometimes this is a simple as next steps but other times it can be more complex.

The most important thing the good ones do is follow up. Even if they don't know anything. They at least recognize that there is a person on the other end who has hopes of getting the job they have open. They realize that for job hunters, having voicemail or email go into a dark hole makes things worse.

Todays joy recognizes that the people who manage the hiring process are people too and like any other profession there are superstars and also rans. Thanks to all the good ones. You know who you are.